At Immobiliser Fit Ltd (“we,” “our,” or “us”), we are committed to protecting your privacy in accordance with the UK Data Protection Act, the UK General Data Protection Regulation (UK GDPR), and applicable industry standards. This policy outlines how we handle your information when you engage with our website or mobile installation services.

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1. Information We Collect

We collect and process personal data to provide our security products and installation services. This includes:

• Personal Data: Name, email address, phone number, and vehicle location details provided during booking or enquiries.

• Service Data: Information provided via forms, email, phone, or social media interactions.

• Automatic Data: For website visitors, we collect non-identifiable information such as IP addresses, browser types, operating systems, referring URLs, and time spent on specific pages.

2. How We Use Your Data

Your personal data is used for the following business purposes:

• Service Delivery: To process your order and carry out mobile installations.

• Communication: To respond to enquiries and send service-related notifications or technical support.

• Website Improvement: To analyse website functionality and user experience.

• Marketing: To send promotional content and offers, strictly only where you have provided explicit consent.

• Compliance: To fulfil legal obligations and maintain the security of our internal systems.

3. Legal Basis for Processing

We process data under the following lawful grounds as required by the UK Data Protection Act:

• Contractual Obligation: When processing is necessary to fulfil a contract (e.g., performing a vehicle installation).

• Consent: When you opt-in to marketing or allow the use of specific cookies.

• Legitimate Interests: For business reasons such as service improvement or fraud prevention.

• Legal Compliance: When we are required by law to retain or process specific data.

4. Sharing Your Information

We will never sell your personal data. We only share information with:

• Service Providers: Authorized 3rd parties who assist in our operations, such as WooCommerce Payments, analytics providers, and customer service tools, all of whom must comply with UK Data Protection Law.

• Google: Specifically for consent and cookie management via Google Consent Mode v2.

• Legal Authorities: When required by law to protect our rights or comply with legal requests.

5. Your Rights Under UK Data Protection Law

Regarding your personal data, you hold the following rights:

• Right to Access & Portability: Request a copy of your data or receive it in a machine-readable format.

• Right to Rectification: Correct any inaccurate or incomplete information.

• Right to Erasure: Request the deletion of your data (the “right to be forgotten”).

• Right to Object & Restrict: Object to direct marketing or request limits on how your data is processed.

• Right to Withdraw Consent: Revoke consent at any time where it was previously given. To exercise these rights, contact us at sales@immobiliserfit.co.uk.

6. Data Retention and Security

• Retention: We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

• Security: We implement technical and organisational measures—including encryption and access controls—to ensure your data is protected against unauthorised access or loss.

7. Cookies and Google Consent Mode

We use Google Consent Mode v2 to ensure tracking technologies are used according to your preferences. You can control how your data is used for analytics and marketing by adjusting your consent settings on our website or within your browser.

8. Modifications to This Policy

We reserve the right to update this Privacy Policy to reflect changes in legal requirements or our business operations. Any updates will be posted directly on this page.

9. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us at:

• Email: sales@immobiliserfit.co.uk

• Phone: 0208 212 7393